Medical Transcription

SBSL Medical Transcription Services utilizes state-of-the art infrastructure, well-qualified and experienced transcriptionists, and software technologies to provide end-to-end solution for medical transcription and healthcare information management.

Transcription Process

The dictations received on SBSL/Client-end secure servers are encrypted and downloaded. The dictations are then decrypted and distributed to transcriptionists. The positives and strengths of each transcriptionist are considered while deciding which specialty/doctor dictation goes to which transcriptionist to bring out the best in accuracy and deliverability from each transcriptionist.

Quality Control and Quality Audit:

After the transcriptionists complete the medical reports, they are then picked up by first level editors, who are more experienced and more proficient, and they perform word-by-word checking to eliminate errors and omissions.

After the first level of editors complete editing, the medical reports are picked up by proofers/account managers and their job is to make the medical reports client acceptable in terms of quality and specifications. SBSL has employed methodologies that ensure the clients get 98.6% accurate medical transcriptions consistently, each day and everyday.

SBSL archives the feedback received from the Client/Doctors’ offices for its continuing education of transcriptionists to achieve more accurate transcripts and productivity. SBSL is open to client’s feedback, suggestions, which are used for review and training.

SBSL is well geared up to deliver STAT dictation jobs also.